What we store
Casework stores the information needed to record issues, work updates, resident contact, evidence, and report outputs.
Names, contact details, addresses, notes, issue summaries, locations, photos, attachments, and account access records.
Why we store it
To run the casework service, keep issue history, support follow-up, and produce reports from the records you choose to keep.
Offline device storage
The iPhone app can store local records, cached detail, and photos on the phone for offline working. Saved device data can be cleared from the account area in the app.
Support
For privacy or account questions, contact contact@h26.co.uk.